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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brannigan Ingram

Brannigan Ingram

July 13, 2026

5  out of  5
rating by Brannigan Ingram
"Customer service was outstanding! I was handled very well and the process was very smooth. My advisor was Mrs. Ezelle and she was great!"
We responded:
"We are glad that you had a great experience! Carley Ezelle does a great job as well Brionna, Whitney, and Rebecca! Thank you for your great review!"
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leah stewart

July 8, 2026

5  out of  5
rating by leah stewart
"Carley is AMAZING!! Could not thank her more for everything she has did for me and my family for our insurance!!"
We responded:
"Thank you for the positive comments! Carley and all of our team do a great job! Thanks for your business!"
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Shenice Robinson

July 8, 2026

5  out of  5
rating by Shenice Robinson
"Absolutely love the entire staff at State Farm in Aliceville, AL! Special shoutout to Carley, for her prompt responses & professionalism."
We responded:
"Thanks for your positive comments! We are happy that you are happy with us! Thanks for your business!"
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Bubba Goins

June 20, 2026

5  out of  5
rating by Bubba Goins
"Whitney is the epitome of professional!"
We responded:
"Thanks for your positive comment! Whitney does an awesome job taking care of customer insurance needs! Thanks for your business!"
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S P

June 19, 2026

5  out of  5
rating by S P
"Outstanding service. With a 2nd home closing 3 days, Rebecca completed the process quickly and at a great price. 5 Stars!"
We responded:
"Thanks for your positive comments and thanks for your business! Rebecca does a great job along with the rest of our Team of Brionna, Carley, Whitney, and Mark E. "
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Mikell Bonner

June 19, 2026

5  out of  5
rating by Mikell Bonner
"They have great rates and work hard to earn your’re business!"
We responded:
"Thanks for your 5 star review and your positive comments! We strive to give a good customer experience."
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Liz Hankins

June 19, 2026

5  out of  5
rating by Liz Hankins
"Very knowledgeable, efficient & accommodating to my work schedule."
We responded:
"Thanks for your positive comments, your 5 star review , and for your business!"
Profile photo of JESSICA “J” GIPSON

JESSICA “J” GIPSON

June 19, 2026

5  out of  5
rating by JESSICA “J” GIPSON
"They are nice down to earth workers. They will work with you and help you the best way they can. Thanks you all for everything you do!"
We responded:
"Thanks for the positive comments and for your 5 star review and thanks for your business! "
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Taylor Robertson

June 19, 2026

5  out of  5
rating by Taylor Robertson
"Whitney Peeks is the best! Fantastic customer service!"
We responded:
"Thanks for your positive comments! I am proud to have Whitney representing us as well as the rest of the Team of Mark E, Brionna, Rebecca, and Carley. "
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Shaunda Quinney-Embry

June 17, 2026

5  out of  5
rating by Shaunda Quinney-Embry
"This is a great family to have on your side!"
We responded:
"Thanks for your positive comment! My Team of Brionna, Carley, Mark E, Rebecca, and Whitney all do a great job of taking care or our customers."
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Glenda Windham

June 17, 2026

5  out of  5
rating by Glenda Windham
"Mrs. Carley was very helpful and pleasant. She answered all my questions, so I could get a clear understanding. I would recommend Mrs. Carley for any insurance needs you may have."
We responded:
"Thank you for your positive comments! I am proud to have Carley on my Team along with Rebecca, Brionna, Whitney, and Mark E. Thanks for your business! "
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Michael Dison

June 17, 2026

5  out of  5
rating by Michael Dison
"Been with em for 6 or 7 years, great People, and affordable Insurance!!!"
We responded:
"Thanks for your positive comments! We appreciate your business!"
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Laura Freeman Guin

March 13, 2026

5  out of  5
rating by Laura Freeman Guin
"Great customer service, take the time to answer all the questions and explain anything you need to know."
We responded:
"Thanks for your positive comments! Thanks for your business! "
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Barbara Todd

February 10, 2026

5  out of  5
rating by Barbara Todd
"Very Nice and Friendly staff u ever wanted to meet"
We responded:
"Thank you for the nice comments and for your business!"
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Joylette Kirk land

February 10, 2026

5  out of  5
rating by Joylette Kirk land
""All agents were great. They went above and beyond calling to make sure I got exactly what I needed and wanted.."
We responded:
"Thank you for your business and for your nice comments!"
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Jimmie Spruill

February 6, 2026

5  out of  5
rating by Jimmie Spruill
"Great agent,friendly staff all around great customer service"
We responded:
"Thank you for your 5* review and thank you for your business!"
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J.R. Harbison

January 8, 2026

5  out of  5
rating by J.R. Harbison
"Excellent friendly staff. Pleasant."
We responded:
"Thank you for your comments and thank you for your business!"
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Lakitha Gardner

January 7, 2026

5  out of  5
rating by Lakitha Gardner
"All agents were great. Rebecca went above and beyond calling to make sure I got exactly what I needed. Great environment and professionalism is impeccable.

-LG"
We responded:
"Thank you for your kind comments and for your business! "
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Michael Perry

January 5, 2026

5  out of  5
rating by Michael Perry
"Mark Gillian and his staff listen and very helpful and knowledgeable in what we were needing. Highly recommend Mark and his staff. Michael & Delaine Perry"
We responded:
"Thank you for your comments and thank you for your business!"
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Ricky Wilson

December 29, 2025

5  out of  5
rating by Ricky Wilson
"The staff is ALWAYS polite, knowledgeable, and helpful. Although I’ve never met any of them in person, they make me feel like family!
Keep up the good work! 😊"
We responded:
"Thank you for your comments and thank you for your business! Mark"
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Susie Ezelle

December 19, 2025

5  out of  5
rating by Susie Ezelle
"All the agents are always so helpful- quick to respond, knowledgeable, and patient."
We responded:
"Thank you for reviewing our State Farm office and thank your business! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Cassandra Coats

December 12, 2025

5  out of  5
rating by Cassandra Coats
"I so appreciate that they remind me when I forget. They have been wonderful over the years for me and my Dad."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Hal White

Hal White

December 5, 2025

5  out of  5
rating by Hal White
"Great Service !
Always very helpful and make sure you get the right coverage that fits your needs !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Denise Hair

Denise Hair

December 5, 2025

5  out of  5
rating by Denise Hair
"I love State Farm in Aliceville. My parents have been with them since Mrs.Joann was there. Now, I have had the pleasure of working with Carley, can I just say she is amazing. I don't live in Alicevulle but she takes care of my parents. That is a huge deal for me. We have aging parents and having someone who is patient and listens to them matters. If you go by State Farm make sure you see my new friend, Carley."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We are very grateful for the great service that Carely provides for our customers!"
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Renee Cabiness

December 4, 2025

5  out of  5
rating by Renee Cabiness
"I just want to say how much I appreciate Mark Gilliam and his whole team at State Farm because, honestly, they’re the BEST!

They always go above and beyond to make sure our family is taken care of with any insurance needs. They are like family, not just an insurance office. It’s rare these days to find people who truly care about their customers, but Mark and his team absolutely do!! They make life easier, they make you feel appreciated, and they take amazing care of their customers and community.

Highly, highly recommend!!"
We responded:
"We’re honored by your kind words! We appreciate your business and your friendship! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Brionna, Rebecca, Whitney, Carley, and I always enjoy our interactions with you and your family."