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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scarlet Pearce

September 19, 2025

5  out of  5
rating by Scarlet Pearce
"Great personal service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Donny Sanders

September 17, 2025

5  out of  5
rating by Donny Sanders
"He and his staff handle business in a professional and friendly manner, making it easy to do business with them."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mary Noland

September 17, 2025

5  out of  5
rating by Mary Noland
"We have done business with Mark Gilliam State Farm Insurance for all our insurance needs…home, auto, motorcycles. He and his staff take excellent care of us and are always quick to respond to any needs we might have."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Stephen Foster

September 17, 2025

5  out of  5
rating by Stephen Foster
"Great response when needed a quote! Customer friendly that makes sure everything is in place. If you're searching for a company that puts you first, then this is the place! Thank you for the great service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tracy Jones

September 16, 2025

5  out of  5
rating by Tracy Jones
"Exceptional service! Very helpful and quick response! Highly recommend Whitney and the team at Mark Gilliam State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brannigan Ingram

August 29, 2025

5  out of  5
rating by Brannigan Ingram
"Customer service was outstanding! I was handled very well and the process was very smooth. My advisor was Mrs. Ezelle and she was great!"
We responded:
"We are glad that you had a great experience! Carley Ezelle does a great job as well Brionna, Whitney, and Rebecca! Thank you for your great review!"
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Sj 6752

August 20, 2025

5  out of  5
rating by Sj 6752
"Mark, Rebecca and all the ladies in the office are very helpful! We have our home, vehicles and life insurance with State Farm! Highly recommend!"
We responded:
"We appreciate your business and your 5 star review! "
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D'Atra King

August 8, 2025

5  out of  5
rating by D'Atra King
"My Family Have Always Business With State Farm, Great People & A Great Business! They Are Always Willing To Get The Job Done!"
We responded:
"Thanks for your great review D'Atra. We appreciate you and your family doing business with us!"
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Seth Peeks

July 30, 2025

5  out of  5
rating by Seth Peeks
"Great Service would highly recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jamison Stone

July 30, 2025

5  out of  5
rating by Jamison Stone
"Mark and his team provide the best customer service and are more than knowledgeable. I highly recommend this agency."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Margaret Owens

July 30, 2025

5  out of  5
rating by Margaret Owens
"Mark Gilliam-State Farm Insurance is great to work with!! They are friendly, timely, and most importantly trustworthy!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Eric Hankins

July 16, 2025

5  out of  5
rating by Eric Hankins
"Mark Gilliam State Farm is a great place to have insurance. His team are very knowledgeable and will let you know how to save money on policies. They provide excellent customer service and go the extra mile to help you with whatever you need. I highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Avis Colvin

June 25, 2025

5  out of  5
rating by Avis Colvin
"With the cost of homeowners and vehicle insurance being so high, State Farm has always been there for me and my family. I highly recommend State Farm in Aliceville. They make us feel more like family than customers. Thanks for all that you do."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We all, Brionna, Rebecca, Carley, Whitney, and I, appreciate your business and kind words!"
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Mike Ezelle

June 24, 2025

5  out of  5
rating by Mike Ezelle
"Down home folks helping down home folks...always friendly, always ready to help you...👍"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, Brionna, Carley, Rebecca, Whitney, and I are here to help!"
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Shawn Kelley

June 24, 2025

5  out of  5
rating by Shawn Kelley
"Mark and his talented staff truly care about helping people. I am happy to let them meet all my insurance needs!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Melanie Dill

June 18, 2025

5  out of  5
rating by Melanie Dill
"Great service & people to work with.. Would highly recommend them for all your insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. Brionna, Carley, Rebecca, Whitney, and I are here to help!"
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Brandt Schnake

June 16, 2025

5  out of  5
rating by Brandt Schnake
"State Farm is great and very friendly and saved me money as well as better coverage. Highly recommend switching to Mark Gilliam State Farm."
We responded:
"Thank you for taking the time to share your thoughts! Our Team of Brionna, Carley, Recca, and Whitney strive to do the best job possible! I am very pleased glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Drew Rush

June 16, 2025

5  out of  5
rating by Drew Rush
"State Farm is great and saved me money and I have better coverage. Highly recommend switching to Mark Gilliam State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Brionna, Carley, Rebecca, and Whitney are always happy to help!"
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Bruce Caudle

June 14, 2025

5  out of  5
rating by Bruce Caudle
"Great staff..great service..always a pleasure doing business with Mark and his wonderful staff"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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lexi dunlap

June 14, 2025

5  out of  5
rating by lexi dunlap
"Very friendly and great with follow ups"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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George Crumbley

June 13, 2025

5  out of  5
rating by George Crumbley
"A five star company with a five star staff of people that’s dedicated to provide you with a policy that meets your needs. If you need Customer Service, call and ask for Carley. It’s not just a job for Carley, it’s a career."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. We are thankful to have not only Carley on the team, but Brionna, Rebecca, and Whitney as well! f there is anything else we can do to help, please let us know!"
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Katie Diaz

June 13, 2025

5  out of  5
rating by Katie Diaz
"They are always a phone call away! Very attentive, professional, and friendly. The process of swapping from our previous insurance company to them was such a smooth transition."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Katherine Lavender

June 13, 2025

5  out of  5
rating by Katherine Lavender
"Best of the best! Always going above and beyond!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Allie Wilson

June 13, 2025

5  out of  5
rating by Allie Wilson
"Always a phone call or text away!! Great service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Brionna, Carley, Rebecca, Whitney, and I look forward to continuing to support your insurance needs."
Profile photo of Pat Crumbley

Pat Crumbley

June 13, 2025

5  out of  5
rating by Pat Crumbley
"Thanks gor your Great Service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"